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Stay Alert for Utility Scams

It’s good to watch for scammers taking tricks too far as we approach Halloween and at all times.

There are so many methods that scammers use to separate you from your money or identity. A popular one involves falsely representing themselves as employees of your electric utility, threatening you with disconnection, and demanding that you “pay your bill” in a manner that funnels money into illegitimate hands.

At Tipmont, we ask that you exercise caution during any conversation concerning your funds or personal information and always consider the context of what you’re being asked to do. You should particularly be on the lookout for requests that involve abnormal payment methods, such as gift cards or cryptocurrency.

Tipmont REMC also will never call and request sensitive personal information over the phone. This includes your bank information and / or credit card number. While we might call to remind you that a payment is due, we would never demand payment over the phone, in person, or at a particular physical location. If you are facing disconnection, Tipmont is required by law to provide written notice at least 14 days before that happens. If someone tells you that your power will be disconnected if you don’t pay “right now,” it’s not us. It’s someone who intends to do wrong with your money, information, or identity.

Should you ever doubt the legitimacy of a call, hang up and call Tipmont REMC’s official phone number at 800-726-3953 to speak with one of our Member Service Representatives. You can also ask us any questions about your account, or the legitimacy of any offers or programs, at that number.

Want to know more red flags to keep in mind, as well as what to do if a scammer attempts to defraud you? Visit tipmont.org/scamsafety.

Picture of Ron Holcomb

Ron Holcomb

Ron is a 30-year veteran of the electric utility industry with extensive experience in power supply, advanced grid technologies, essential service operations, economic development and value-driven growth initiatives for combined electric and telecommunication utilities. During his career, he has led three utilities as President/CEO and provided management consulting to utilities across the country. Ron joined Tipmont as CEO in summer 2013. He holds a B.S. in Physics from Austin Peay State University and an MBA from Murray State University.

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July 19, 2024
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