Electric
Start/Stop Service
Service connection and disconnection requests are processed Monday through Friday from 8 a.m. to 4 p.m. excluding holidays. Service requests are typically processed within one business day.
To begin a service request, please call our office at 800-726-3953 or visit our headquarters at 403 S. Main St. in Linden.
Our office hours are M-F 8 a.m. – 4:30 p.m.
Is my address in Tipmont’s service area?
Search our service area map to see if you live within the Tipmont service area.
What You'll need
Start or Transfer Electric Service
Existing Residential Location
You will need the following when starting new residential service from an existing location:
- Your name
- Your spouse or partner’s name
- Your Social Security number
- Your date of birth
- A government-issued ID
- Your service location
- The date you want to begin service (please give one business day’s notice)
- A security deposit
- The service address of the location that you need connected
- Previous owner or tenant’s name
- Landlord’s name if you are renting
- Electric meter number (helpful, but not necessary)
New Residential Construction
opening or updating your account
Service Deposits
Tipmont may require a service deposit when a member or applicant assumes billing responsibility for a service or when a service upgrade is required.
Deposit amounts are calculated based on an average of two months usage over the last 12 months at that service location, or a minimum amount of $200. The deposit amount for service upgrades and new service installation are determined by a Tipmont engineer.
Deposits may be paid using cash, check, credit card, or money order. For a deposit amount in excess of $5,000 (usually a business), you may provide an irrevocable letter of credit or surety bond from a licensed provider. Deposits must be paid before the electric service can be transferred or connected.
Can my deposit be waived?
Deposits less than $1,000 may be waived for new members that allow Tipmont to run a soft credit check from a third-party credit reporting agency. If the report meets the established credit requirements, the deposit may be waived.
EMPOWERING OUR COMMUNITIES
Residential Medical Necessity
As a Tipmont member who receives electric service, you can receive a Medical Necessity designation for yourself or anyone living in your home.
A Medical Necessity designation indicates that someone living in your home uses equipment that is medically necessary and that requires a continual source of electricity.
In the event of an electric service outage, a Medical Necessity designation helps Tipmont teams prioritize restoration of your service as quickly as possible.
For Business
Commercial Electric
Manage Your Account
SmartHub Portal
SmartHub is a mobile and web application that allows you to view and change account information, monitor and analyze your electric usage, and make payments in a secure environment, all from your mobile device or computer.
Stop Electric Service
Send a secure request to stop your residential service.
The information you provide must match our records or normal billing will continue until a Tipmont representative is able to reach you.
Indiana Electric Utility MAP
Who is my electric service provider?
Use this interactive map to search your address and find your electric service provider in Indiana. Enter your address in the search at the upper right, then click near your home to see your electric provider.
Whether you’re new to the area, comparing properties, or confirming service territory information, this tool helps you quickly identify the right electric utility and get connected faster.
New Service
Frequently Asked Questions
You need to call or visit our office to start or transfer electric service. You can stop service with a request in SmartHub (visit My Services under the main menu).
Please use our electric service area map to search your address. If your address is inside the polygon, then you have electric service with Tipmont.
Not usually. If the meter requires a manual reconnect, we will send a meter technician to your home. Otherwise, we can activate service from our office in most cases. Please allow one business day for all service activations.
No, there are no membership fees or dues to start or transfer service with Tipmont. We may require a refundable security deposit.
Yes, once we activate your service, we’ll help you create an account in our SmartHub account management portal.
Yes. As a Tipmont member who receives electric service, you can receive a Medical Necessity designation for yourself or anyone living in your home.
