Service connection and disconnection requests are processed Monday through Friday from 8 a.m. to 4 p.m. excluding holidays. Service requests are typically processed within one business day.
To begin a service request, please call our office at 800-726-3953 or visit our headquarters at 403 S. Main St. in Linden.
Our office hours are M-F 8 a.m. – 4:30 p.m.
Is My Address in Tipmont’s Service Area?
Take a look and see if you live within the Tipmont service area.
Start or Transfer
Existing Residential Location
You will need the following when starting new residential service from an existing location:
- Your name
- Your spouse or partner’s name
- Your Social Security number
- Your date of birth
- A government-issued ID
- Your service location
- The date you want to begin service (please give one business day’s notice)
- A security deposit
- The service address of the location that you need connected
- Previous owner or tenant’s name
- Landlord’s name if you are renting
- Electric meter number (helpful, but not necessary)
Tipmont may require a service deposit when a member or applicant assumes billing responsibility for a service or when a service upgrade is required.
Deposit amounts are calculated based on an average of two months usage over the last 12 months at that service location, or a minimum amount of $200. The deposit amount for service upgrades and new service installation are determined by a Tipmont engineer.
Deposits may be paid using cash, check, credit card, or money order. For a deposit amount in excess of $5,000 (usually a business), you may provide an irrevocable letter of credit or surety bond from a licensed provider. Deposits must be paid before the electric service can be transferred or connected.
Can my deposit be waived?
Deposits less than $1,000 may be waived for new members that allow Tipmont to run a soft credit check from a third-party credit reporting agency. If the report meets the established credit requirements, the deposit may be waived.
New Residential Construction
Stop Electric Service
Send a secure request to stop your residential service.
The information you provide must match our records or normal billing will continue until a Tipmont representative is able to reach you.
Frequently Asked Questions
You need to call or visit our office to start or transfer electric service. We hope to deploy online service requests soon.
Please use our electric service area map to search your address. If your address is inside the polygon, then you have electric service with Tipmont.
Not usually. If the meter requires a manual reconnect, we will send a meter technician to your home. Otherwise, we can activate service from our office in most cases. Please allow one business day for all service activations.