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Metering deployment schedule paused

updated Tuesday, April 2, 2024

Our metering deployment schedule is paused until further notice. We’ll communicate a new schedule when it becomes available.

Grid Modernization

Advanced Metering Infrastructure

By modernizing the way we deliver energy to consumers, Tipmont’s grid will make our electric system more efficient, responsive and reliable.

A modern grid combines digital computing power, sensors and communications to create:

  • Better management of power flow
  • Improved reliability
  • Increased efficiency of equipment and manpower

advanced meterING technology

Metering Upgrade Initiative

Tipmont is modernizing our electric grid with smart meters from Landis+Gyr. 

Our new meters will provide:

The new meters will empower Tipmont to build algorithms that help reduce demand through voltage reduction. They will also measure power quality and detect issues before they become problems.

Tipmont’s existing outage management system only communicates with substations and large devices in the field.

The new meters use a leading-edge technology called “Last Gasp,” which notifies Tipmont if your power goes out and helps pinpoint affected areas.

Rather than spend time patrolling for problems, Tipmont line crews can more quickly restore your service.

If you adopt new energy technologies, Tipmont wants to help you do it in a way that best benefits your home or business. The new meters will bring near real-time awareness to power flow at the meter, which can help you leverage bi-directional energy flow from solar arrays, electric vehicles and more.

Advanced metering implementation

Project Information and Schedule

Tipmont currently serves over 29,000 meters in eight Indiana counties and will begin deploying new meters across our system in March 2024.

Our goal is to replace every meter on our system by the end of 2026. That means replacing about 900 meters each month beginning in early 2024.

When it’s time to receive your new meter, a Tipmont technician will visit your home during normal business hours. You won’t need to schedule an appointment, and any disruption to your service will be minimal. In many cases, there will be no disruption to your service at all.

The technician will knock on your door prior to installing your new meter and will leave a door hanger when the work is complete.

Efficiency and RELIABILITY

Advanced Metering Benefits

Advanced Metering Infrastructure (AMI) is essential to the smart grid.
AMI is the network that enables automated, two-way data communication between Tipmont and meters placed for members like you. It transforms how energy utilities and consumers manage electricity generation, delivery and usage.

Manage your Tipmont account, pay your bill, and more through our online portal, SmartHub.

Tipmont’s advanced meters are built to the 0.2% accuracy class — the highest standard of accuracy for electrical meters.

New tools to optimize system voltage help Tipmont buy less power when demand is high, with no noticeable difference in power quality.

If an outage affects your home, your smart meter’s “Last Gasp” technology will immediately notify Tipmont. 

Intelligent sensors and communications will help Tipmont’s operations team quickly locate trouble areas and restore your service in the event of a power outage. 

By improving time- and device-specific information about your energy use, Tipmont meters can help you better understand power costs and ultimately save on monthly bills.


About the New Meters

To better manage and modernize our grid, Tipmont has selected Landis+Gyr’s Revelo sensing meter. These meters transmit and receive data automatically and securely with our office. Two-way communication eliminates the need for manual meter reads and enables new programs for outage notification, troubleshooting and preventative maintenance. Information from the meters will help Tipmont improve efficiency during periods of “peak” energy usage, which helps manage the cost of electricity.

Smart Meters

Frequently Asked Questions

Tipmont proactively updates all its infrastructure, including lines, poles, substations and meters, to ensure our members receive the reliability they’ve come to expect. 

The new meters will:

  • Improve Tipmont’s ability to respond to outages
  • Help better manage demand on our system through voltage reduction
  • Monitor power quality to help detect issues before they become problems

Our metering technicians will begin deploying the new smart meters in March 2024. Currently, 2024 dates are available on this map. 2025 and 2026 dates will be available later this year. Use the search tool on the map to find your address. If your home is inside a colored polygon, click anywhere in the polygon to show the install timeframe for your address. 

There may be a brief disruption to your service when Tipmont installs your new meter. In almost all cases, the disruption will be less than five minutes. And, in many cases, there will be no disruption at all. 

The Tipmont technician will knock on your door prior to installing your new meter and will leave a door hanger when the work is complete. 

Your meter will only be moved if it is deemed unstable. Otherwise, if you wish to move your meter, please contact a licensed electrician and have the electrician coordinate with Tipmont’s engineering staff. 

Generally, we will exchange each meter on the same day if they are in close proximity. The exchange schedule may differ if you have multiple meters not in close proximity. Please view our deployment schedule map or call our member service team at 800-726-3953 for more information.

No. Tipmont will need to upgrade every meter to manage our electric system, which is spread across 875 square miles. These meters are vital for Tipmont’s ability to automatically report power outages, detect power-quality issues and help ensure infrastructure protection.

Tipmont first implemented smart meters in 2010. Those meters will be upgraded to Landis+Gyr’s Revelo smart meter platform, beginning in March 2024. 

No. Tipmont owns, installs and maintains the electric meters.

However, responsibility for maintenance of the meter base and service entrance cables falls to individual members.

A qualified electrician should make repairs to the meter base and service entrance cables to ensure the system provides safe and reliable service.

For single-phase meters, Tipmont collects the usage information required to bill you. Every 15 minutes, the meter will send a demand value in kilowatts, and every 60 minutes, the meter will transmit your energy usage in kilowatt hours (kWh).

The meters also continuously monitor voltage and amperage to ensure we’re sending a safe amount of power to your home.

Advanced (smart) meters and their communication networks are certified to federal standards for safe and secure operation.
As electrical devices with communication capabilities, advanced meters do emit energy. However, these emissions are well below the limits set by the Federal Communications Commission for safe operations.
In fact, they have much lower emissions than many common household devices (e.g., microwave ovens, cordless phones and internet routers).

Yes. Utilities are subject to standards developed by the National Institute of Standards and Technology and North American Electric Reliability Corporation (NERC) to ensure security of utility networks.

Protection begins at the meter itself. To prevent data breaches, information is encoded any time your data is transmitted. Tipmont takes all reasonable and necessary steps to ensure the services provided use validated and proven security measures.

Advanced (smart) meters must meet National Electric Safety Code requirements and standards. They are also required to meet independent certifications verifying their safety and heat resistance.

Advanced meters are certified by Underwriter Laboratories, the leading product-safety testing and certification organization, to failsafe in the event of an electrical shortage.

In addition, the base plate of the meter is designed to withstand extreme temperatures (up to the melting point of copper).
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