SmartHub briefly unavailable at 4:30 p.m.

UPDATED: 02/10/2025

SmartHub will be briefly unavailable due to maintenance at 4:30 p.m. Monday, Feb. 10. We anticipate the service will be available again after several minutes.

A New Look at tipmont.com

The objective of Tipmont’s fiber-to-the-home build is ensuring every Tipmont member in our electric service territory has access to broadband. As we near the end of this build, many remaining areas/neighborhoods are already served by an existing broadband provider.

Tipmont members in these areas may be satisfied with their existing internet service provider and wish to avoid the temporary disruption of yards and property that comes with fiber-optic installation. It would not be a wise use of Tipmont resources to build in areas where few residents would use this service.

That’s why we’ve launched Connection Conversations — an initiative to gather data on member interest and current provider speeds.

Through fall 2023, we’ll gather input from Tipmont members in applicable areas/neighborhoods with existing broadband providers through a brief survey and internet speed test at cc.tipmont.org. After that, and into 2024, we’ll discuss and determine the next steps with residents and neighborhood leaders.

To see if you live in one such area/neighborhood, consult the interactive map at cc.tipmont.org. Please search or zoom in on your residence. If it is inside an orange-colored polygon, take the survey on the website. (If you live in a split subdivision, where another electric provider serves half of your neighborhood, we encourage you to take the survey as well.)

The survey will ask a few questions about you and your interest in Tipmont’s fiber-optic broadband service, and it also includes a speed test to measure your current home internet speed.

This speed test helps us accurately determine your home’s internet speed. Any data you provide will remain private to Tipmont. While we may share overall, neighborhood-level results in eventual conversations about service, we will not share individual results unless granted express permission. Feel free to share a link to cc.tipmont.org with your neighbors, too, and ask that they take the survey as well.

As always: Tipmont is your cooperative. That’s why we’re asking you to help us decide whether to build our fiber-optic service in those areas and neighborhoods, driven by your input, feedback and guidance.

Share:
Picture of Ron Holcomb

Ron Holcomb

Ron is a 30-year veteran of the electric utility industry with extensive experience in power supply, advanced grid technologies, essential service operations, economic development and value-driven growth initiatives for combined electric and telecommunication utilities. During his career, he has led three utilities as President/CEO and provided management consulting to utilities across the country. Ron joined Tipmont as CEO in summer 2013. He holds a B.S. in Physics from Austin Peay State University and an MBA from Murray State University.

Recent Articles

April 14, 2025
All Tipmont office locations will be closed on Friday, April 18, in observation of Good FridayIf you need to pay...
April 7, 2025
In line with Best Management Practices to maintain a safe, reliable infrastructure for operation of utilities, Tipmont’s practices for vegetation...
April 7, 2025
In February, the Arbor Day Foundation named Tipmont a 2025 Tree Line USA utility for an eighth consecutive year —...