On average in 2025, Tipmont electric service was active 99.99% of the time. And as I’m a fan of saying: The number can’t be 100%, so 99.99% is the highest possible score to hit.
That’s the fifth time Tipmont has hit that mark in the last decade (never going below 99.97%). But the value of our annual reliability report is to derive data-driven solutions from unexpected outage causes and patterns and to gauge how our solutions are performing.
But first, a note on scheduled outages, which were up significantly in 2025 — from 5% of total outages in 2024 to 21% of total outages. That reflects both the speed at which Tipmont’s system is growing and our operational efficiency. Scheduled outages are often brief and in support of construction activities. They have little bearing on Member Outage Minutes, or the average number of minutes each year that members do not have service.
Electric outage categories
2025 electric outages by total member hours
2025 electric outages by total outages
Again, no surprises on unscheduled outage causes. Trees and wildlife (36%), equipment failure (15%) and weather (9%) were top culprits. However, we saw a remarkable decline in the number of tree-related outages (down 37% from 2024) and their effect.
In 2024, trees caused more than 20% of all unscheduled outages and nearly half of all unscheduled outage hours.
In 2025, trees caused only 13% of unscheduled outages and just 31% of all unscheduled outage hours. This is further proof that Tipmont’s enhanced trimming schedules continue to have a positive effect on the reliable service you expect.
Tree-related outages also take the longest to resolve, so experiencing fewer of them in 2025 prompted a
dramatic 41% reduction to Member Outage Minutes — down to 69 minutes.
That’s Tipmont’s lowest since 2020. So is the average time Tipmont required to restore service in 2025 — a 35% drop from 152 minutes in 2024 to just 99 minutes. And that is despite significant outages amid summer storms. Fewer outage minutes and faster reconnection. That’s the sweet spot we seek.
Tipmont’s proactive efforts to protect high-risk infrastructure from wildlife continue to pay off. At 23%, wildlife remains the largest outage cause, but we also saw a near-10% reduction in wildlife-related outages from 2024.
As we are financially and meteorologically able, Tipmont continues to enhance infrastructure — including burying more lines to protect susceptible areas from high winds, heavy trees and storm debris. It’s part of how Tipmont always looks forward to maintaining reliability and continuing to empower you with our essential service of electricity.
