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Tech Tips: What to Do When a Stream is Buffering

Buffering is otherwise known as “freezing,” “that spinning thing” or more colorful euphemisms we can’t use here. It refers to your smart TV or streaming device’s need to download a certain amount of data before it can begin to play a section of your movie, series or event.

How Wintek differs from Spectrum and other national internet providers

Tipmont Wintek is proud to participate in the Affordable Connectivity Program (ACP). This federal subsidy offers a $30 monthly discount on broadband service to eligible customers. For example: On Wintek’s entry-level $65/month plan, an eligible ACP customer pays Wintek $35 and Wintek is reimbursed the remaining $30. (The $30 ACP discount can also apply to […]

Sweet Itineraries and Safe Identities

Just as you’d lock the doors to your home when you travel, it’s wise to lock up your identity, too. Here are ways to protect your identity so you can focus on vacation, not frustration. BEFORE YOU LEAVE Give your bank a heads-up: Tell them when and where you’ll be traveling to avoid unexpectedly blocked […]

Weekend internet support now available

Wintek’s new technical support hours help ensure your internet is working for the weekend! We’re excited to expand our technical support capabilities for all of our customers. Need help? Give us a call at 800-726-3953 or email memberservice@tipmont.org. Weekend Support Hours Our unrivaled local customer support for residential internet service is now available from: 7 […]

Smell Phishy? It Likely Is.

On internet time, phishing has been around as long as … well, actual fishing. Phishing is a fraudulent email sent from what appears to be a reputable source but that is actually sent by cybercriminals. They hope you’ll click links in the email and give up personal information, passwords and / or credit card numbers […]

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