SmartHub briefly unavailable at 4:30 p.m.

UPDATED: 02/10/2025

SmartHub will be briefly unavailable due to maintenance at 4:30 p.m. Monday, Feb. 10. We anticipate the service will be available again after several minutes.

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Weekend internet support now available

Wintek’s new technical support hours help ensure your internet is working for the weekend!

We’re excited to expand our technical support capabilities for all of our customers. Need help? Give us a call at 800-726-3953 or email memberservice@tipmont.org.

Weekend Support Hours

Our unrivaled local customer support for residential internet service is now available from:

  • 7 a.m. to 9 p.m., Mondays-Fridays
  • 8 a.m. to 5 p.m. Saturdays and Sundays
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Nick Rogers

Nick Rogers is Tipmont's Communication Manager. He joined Tipmont in 2021. Nick has a bachelor’s degree in Journalism from the University of Illinois at Urbana-Champaign. In a previous life, he covered arts & entertainment and continues to publish film reviews. He loves movies (big shocker!) as well as rooting for the Chicago Cubs and trying new restaurants. He lives in Lafayette with his wife and dogs.

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Walk-In Hours

  • Mon - Fri: 8 a.m. - 4:30 p.m.
  • Saturday: Closed
  • Sunday: Closed

Internet Support Hours

  • Mon - Fri: 7 a.m. - 9 p.m.
  • Sat - Sun: 8 a.m. - 5 p.m.

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