Payment processing issues for some Tipmont members
UPDATED: 10/21/2026

Some Tipmont members may experience an issue with online and automated payment processing due to issues with a credit-card processing partner.

That partner is currently working to resolve the issue and we’ll post further updates here.

SmartHub briefly unavailable at 4:30 p.m.

UPDATED: 02/10/2025

SmartHub will be briefly unavailable due to maintenance at 4:30 p.m. Monday, Feb. 10. We anticipate the service will be available again after several minutes.

Pole testing to start near Manson, Wea substations

A map of Wea and Manson substation territories where pole testing will take place in Spring 2025

This spring and summer, Tipmont will test 3,000 poles near the Manson and Wea substations.

In the areas indicated on the accompanying map, this five-week project will begin in early April or early May and end no later than early July.

Pole testing requires driving trucks, ATVs and other vehicles around Tipmont’s rights-of-way to inspect poles. To learn more about rights-of-way, please visit tipmont.com/row.

Tipmont members in these areas may see personnel and/or vehicles from Tipmont — or its contracted partner, Utility Asset Management — on their property.

Tipmont tests poles every 10 to 15 years to ensure their wood is in good condition and help maintain our high standards for reliability. Any deficient poles will be repaired or replaced as required.

If you have questions about this work, please call Project Engineer Keith Axtell at 765-269-4845.

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Picture of Nick Rogers

Nick Rogers

Nick Rogers is Tipmont's Communication Manager. He joined Tipmont in 2021. Nick has a bachelor’s degree in Journalism from the University of Illinois at Urbana-Champaign. In a previous life, he covered arts & entertainment and continues to publish film reviews. He loves movies (big shocker!) as well as rooting for the Chicago Cubs and trying new restaurants. He lives in Lafayette with his wife and dogs.

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