In the event of an outage, Tipmont works as quickly and safely as possible to restore electric service. Reporting an outage is the best way to tell us service has been interrupted.
Now, there’s an even faster way to report an outage — right from the Tipmont outage map!
Wait five minutes before reporting
Lights may flicker or go out. But in many instances, outages can be quickly restored.
HOW TO REPORT AN OUTAGE FROM THE TIPMONT OUTAGE MAP
1. Using the lower-left corner icons, click the exclamation point inside a triangle.
2. Enter the 10-digit phone number associated with your Tipmont account and click the orange Search for Outaged Location button.
3. If the phone number matches a Tipmont account, you’ll see partial information about your:
- Tipmont account number
- Tipmont meter number
- Tipmont service address
If the information on the address line matches your address, click Submit Outage.
WHAT HAPPENS NEXT?
When you click Submit Outage, it automatically submits your report to systems used by Tipmont dispatchers and line crews to help identify and resolve service outages.
After submitting your outage, you can refresh the Tipmont outage map to learn when a crew has been assigned to restore your service.