Tipmont’s prepaid billing program requires only a minimum credit of $50 rather than the $200 minimum deposit required for traditional billing. It can also be a good option for those who would prefer to contribute a certain fixed amount each day, week or month to pay for Tipmont electric service.

Members who use prepaid billing must manage their usage and account balance more frequently to ensure they maintain enough money to pay for electric service. There is no grace period before service disconnection.

This is why Tipmont recommends contributing as much as is comfortable and within your means.

However, it may not be as convenient for members who don’t use a smartphone or text messaging, as they may not be able to receive timely low-balance notifications from Tipmont’s SmartHub.

Finally, if your energy needs tend to fluctuate often, managing prepaid billing can be very time-intensive and challenging.

You must call 800-726-3953 or visit our Linden office in person to speak with a Tipmont Member Service Representative. They will confirm your meter can accommodate prepaid billing (most can) and take a minimum deposit of $50.

Generally, Tipmont sees an average household use about $7 of power a day. At that rate of usage, the $50 minimum deposit will only last one week. To ensure continuity of service, Tipmont encourages prepaid billing users to deposit as much as is comfortable and within their means. This also helps avoid more frequent monitoring and management of usage / account balance.

Prepaid billing deducts from your credit balance to pay for the previous day’s service between noon and 2 p.m. Monday through Friday. Deductions are not made on Saturdays, Sundays or Tipmont-observed holidays.

On Mondays and days following Tipmont-observed holidays, the Prepay Billing deduction will be larger – as it accounts for your electric usage on all days since the last deduction

Tipmont advises using a debit card connected to a bank for prepaid billing. If a payment from a checking account is declined, Tipmont charges a $20 return fee.

You can check your prepaid balance any time using Tipmont’s SmartHub or calling 800-726-3953 and pressing 2 to hear your balance.

In SmartHub, your prepaid balance and other settings are available under Bill & Pay. 

Once you’re enrolled in prepaid billing, you can log into Tipmont’s SmartHub and check your average prepaid usage. It will indicate daily usage and how it has fluctuated.

Yes, but it is your responsibility to set up prepaid billing balance notifications in Tipmont’s SmartHub.

To set up prepaid billing balance notifications in SmartHub:

1. Under Settings, choose Manage Notifications.
2. At the top of the Manage Notifications page, choose the Account for which you want to manage notifications.
3. Under Billing, choose the Prepaid notifications you want to receive. You can choose to be notified by text message and/or email.
4. Available prepaid notifications:
   – Prepaid Account Disconnect for Nonpayment
   – Prepaid Account Reconnect for Payment
   – Prepaid Low Balance Above Cutoff
   – Prepaid Low Balance Below Cutoff

Should you choose to set up traditional billing with Tipmont, you will need to call 800-726-3953 or visit our Linden office to speak with a Member Service Representative. Traditional billing will require a minimum deposit of $200. For more information, visit Tipmont’s Start / Stop Service page.

From December 1 to March 15, Tipmont will not disconnect your service if you are receiving or have applied for home energy assistance.

However, to avoid service disconnection, the account will need to pay the accrued balance in full and ensure the balance is at a credit by March 15.