Tipmont network maintenance scheduled 4a-6a this week
UPDATED: 06/02/2025

Tipmont will perform routine fiber-optic network maintenance from 4 a.m. to 6 a.m. on Tuesday (6/3), Wednesday (6/4) and Thursday (6/5). Customers will likely encounter a 10- to 20-minute internet service outage during that timeframe, but service should self-restore. If you experience service issues outside those hours, please call 800-726-3953 or email help@tipmont.com.

SmartHub briefly unavailable at 4:30 p.m.

UPDATED: 02/10/2025

SmartHub will be briefly unavailable due to maintenance at 4:30 p.m. Monday, Feb. 10. We anticipate the service will be available again after several minutes.

LOCAL ASSISTANCE

Contact us

When you need help, talk to a local representative. Whether you have questions about our services, need support, or want to explore ways to support our community, our team is here to assist you.

REach Out

How to contact us

800-726-3953

Press 3 to reach a member service representative during normal business hours (M-F 8 a.m. – 4:30 p.m.

 

 

Call 800-726-3953 or use the outage notification tool in your SmartHub app.

During a widespread system outage, Tipmont’s phone lines may have long wait times. Please keep trying or submit an outage report in SmartHub.

Mon – Fri: 8 a.m. – 4:30 p.m.
Saturday: Closed
Sunday: Closed

Mon – Fri: 7 a.m. – 9 p.m.
Sat – Sun: 8 a.m. to 5 p.m.

 

765-339-3243

 

P.O. Box 20
403 S. Main St.
Linden IN 47955

 

Email us

Please do not use this form to report outages or submit credit card information, social security numbers or other private information.

Our Offices

Linden

403 S. Main St., Linden, IN 47955

 

Battle Ground

1612 E. 600 N., West Lafayette, IN 47906

 

Please note: There is no customer service available at our Battle Ground facility. Please visit our Linden location M-F 8 a.m. – 4:30 p.m. for in-person assistance.