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UPDATED: 02/10/2025

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You can help Tipmont mitigate incidents with reactive dogs

Tipmont asks for your help to reduce encounters between Tipmont personnel and any reactive dogs running loose in rights-of-way on your property where we require access.

If you have a loose or reactive dog on your property, please call 800-726-3953 (from 8a to 4:30p M-F) or email memberservice@tipmont.com to let a member service representative know.

They will note this on your account, which will help Tipmont make every effort to alert you ahead of time to our presence in these areas. Your assistance in securing the animal in these instances is greatly appreciated.

What is a right-of-way?

A right-of-way is a type of easement or agreement with property owners that grants Tipmont the legal right to access and manage small portions of your property. The purpose is to maintain the lines that bring electricity and fiber-optic internet to your home, farm and / or business, and those of your neighbors.

Why would Tipmont require access?

Tipmont personnel would require access to these areas to address utility-related issues (such as a service outage) or perform necessary maintenance to ensure service reliability. This includes overhead and underground lines and equipment, such as your electric meter or fiber-optic network interface device (NID).

What is Tipmont doing to avoid encounters with loose / reactive dogs?

Tipmont will always try to contact you for any scheduled infrastructure updates, such as meter upgrades or conversion of overhead infrastructure to underground.

Field staff for Tipmont also has undergone training to quickly recognize and positively respond to reactive dog behavior — in ways that aim to avoid or mitigate the animal’s response.

If I have a loose / reactive dog, what can I do to help Tipmont?

Here’s how you can help to ensure a safe environment for all humans and animals:

Let us know there is a loose / reactive dog on your property or in your neighborhood.

  • Call 800-726-3953 (8a – 4:30p, M-F) and ask a member service representative to note this on your account.
  • This will help us make every effort to alert you ahead of time to our presence.

Please let us know if you need to reschedule any planned maintenance.

  • We understand that you may be temporarily caring for a reactive dog, so we’re happy to reschedule as necessary.

Make efforts to secure loose / reactive dogs while Tipmont personnel are onsite.

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Picture of Nick Rogers

Nick Rogers

Nick Rogers is Tipmont's Communication Manager. He joined Tipmont in 2021. Nick has a bachelor’s degree in Journalism from the University of Illinois at Urbana-Champaign. In a previous life, he covered arts & entertainment and continues to publish film reviews. He loves movies (big shocker!) as well as rooting for the Chicago Cubs and trying new restaurants. He lives in Lafayette with his wife and dogs.

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