All Tipmont office locations will be closed on Monday, January 26 due to the weather and corresponding travel advisory.
Our line crews are on standby to respond to service outages. Please call 800-726-3953 or log into SmartHub to report outages.
If you need to pay your bill
Members needing to pay their bill may do so via one of three convenient methods:
- Online anytime with SmartHub. Online payments can be made using debit/credit card or checking account.
- Using MoneyGram at participating locations near you. Please use receive code 15126. MoneyGram is cash payments only. MoneyGram payments are not recommended for those who need service reconnections.
- Pay-By-Phone by calling 800-726-3953 and using our easy, fast and secure automated solution for making payments with a check, debit, or credit card.
If you need internet support
For residential internet support, please call 800-726-3953, extension 4.
For business internet support, please call 765-742-8428.
If you need to report an electric outage
To report an outage 24/7, please call 800-726-3953 and press 1.