Office closed
UPDATED: 01/26/2026

Due to the weather and corresponding travel advisory, our office will be closed on Monday, January 26.

Our line crews are on standby to respond to service outages. Please call 800-726-3953 or log into SmartHub to report outages.

SmartHub briefly unavailable at 4:30 p.m.

UPDATED: 02/10/2025

SmartHub will be briefly unavailable due to maintenance at 4:30 p.m. Monday, Feb. 10. We anticipate the service will be available again after several minutes.

Tipmont offices closed for weather

All Tipmont office locations will be closed on Monday, January 26 due to the weather and corresponding travel advisory.

Our line crews are on standby to respond to service outages. Please call 800-726-3953 or log into SmartHub to report outages

If you need to pay your bill

Members needing to pay their bill may do so via one of three convenient methods:

  • Online anytime with SmartHub. Online payments can be made using debit/credit card or checking account.
  • Using MoneyGram at participating locations near you. Please use receive code 15126. MoneyGram is cash payments only. MoneyGram payments are not recommended for those who need service reconnections.
  • Pay-By-Phone by calling 800-726-3953 and using our easy, fast and secure automated solution for making payments with a check, debit, or credit card.

If you need internet support

For residential internet support, please call 800-726-3953, extension 4.

For business internet support, please call 765-742-8428.

If you need to report an electric outage

To report an outage 24/7, please call 800-726-3953 and press 1.

Share:
Picture of Rob Ford

Rob Ford

Rob Ford is Tipmont and Wintek's communication director, a role he's held since 2015. Rob has a bachelor's and a master's in Communication from Purdue University. He lives in West Lafayette with his wife and three children and has a life-sized Yoda statue in his office. Away from the office, you’ll find Rob working on his golf swing, jump shot, or hope for a Purdue basketball national title – all futile endeavors.

Recent Articles

January 1, 2026
Escape your endless stroll through streaming options with movies and series you can watch tonight or plan for later. Need...
January 1, 2026
The regular meeting of the board of directors was held on Tuesday, Nov. 25, 2025. All directors were present. Also...
December 19, 2025
Long before electricity, people brightened the dark winter months with firelight — from the burning of the Yule log to...