SmartHub briefly unavailable at 4:30 p.m.

UPDATED: 02/10/2025

SmartHub will be briefly unavailable due to maintenance at 4:30 p.m. Monday, Feb. 10. We anticipate the service will be available again after several minutes.

Tipmont offices closed for Good Friday

All Tipmont office locations will be closed on Friday, April 18, in observation of Good Friday

If you need to pay your bill

Members needing to pay their bill may do so via one of three convenient methods:

  • Online anytime with SmartHub. Online payments can be made using debit/credit card or checking account.
  • Using MoneyGram at participating locations near you. Please use receive code 15126. MoneyGram is cash payments only. MoneyGram payments are not recommended for those who need service reconnections.
  • Pay-By-Phone by calling 800-726-3953 and using our easy, fast and secure automated solution for making payments with a check, debit, or credit card.

If you need internet support

For residential internet support, please call 800-726-3953, extension 4, and leave a voicemail for the on-call technician.

For business internet support, please call 765-742-8428 and leave a voicemail for the on-call technician.

If you need to report an electric outage

To report an outage 24/7, please call 800-726-3953 and press 1.

For all other business, our office will reopen at 8 a.m. on Monday, April 21.

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Picture of Nick Rogers

Nick Rogers

Nick Rogers is Tipmont's Communication Manager. He joined Tipmont in 2021. Nick has a bachelor’s degree in Journalism from the University of Illinois at Urbana-Champaign. In a previous life, he covered arts & entertainment and continues to publish film reviews. He loves movies (big shocker!) as well as rooting for the Chicago Cubs and trying new restaurants. He lives in Lafayette with his wife and dogs.

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