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SmartHub briefly unavailable at 4:30 p.m.

UPDATED: 02/10/2025

SmartHub will be briefly unavailable due to maintenance at 4:30 p.m. Monday, Feb. 10. We anticipate the service will be available again after several minutes.

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Our offices will close at 3 p.m. on January 31

Our offices will close at 3 p.m. on Tuesday, Jan. 31 for the funeral of employee Noah Boswell. We will reopen at 8 a.m. on Wednesday, Feb. 1.

Please do not leave any packages at the door.

If you need to pay your bill

Members needing to pay their bill may do so via:

  • Our dropbox located to the left of our main entrance.
  • Online anytime with SmartHub at tipmont.org. Online payments can be made using debit/credit card or checking account.
  • Using MoneyGram at participating locations near you. Please use receive code 15126. MoneyGram is cash payments only.
  • Pay-By-Phone by calling (800) 726-3953 and pressing 2 to use our easy, fast and secure automated solution for making payments with a check, debit, or credit card.

If you need internet support

  • For residential internet support, please call (800) 726-3953 extension 4 and leave a voicemail for the on-call technician.
  • For business internet support, please call (765) 742-8428 and leave a voicemail for the on-call technician.

If you need to report an outage

To report an outage, please call (800) 726-3953 or log into SmartHub.

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Picture of Rob Ford

Rob Ford

Rob Ford is Tipmont and Wintek's communication director, a role he's held since 2015. Rob has a bachelor's and a master's in Communication from Purdue University. He lives in West Lafayette with his wife and three children and has a life-sized Yoda statue in his office. Away from the office, you’ll find Rob working on his golf swing, jump shot, or hope for a Purdue basketball national title – all futile endeavors.

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