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UPDATED: 02/10/2025

SmartHub will be briefly unavailable due to maintenance at 4:30 p.m. Monday, Feb. 10. We anticipate the service will be available again after several minutes.

How Wintek differs from Spectrum and other national internet providers

Tipmont Wintek is proud to participate in the Affordable Connectivity Program (ACP).

This federal subsidy offers a $30 monthly discount on broadband service to eligible customers. For example: On Wintek’s entry-level $65/month plan, an eligible ACP customer pays Wintek $35 and Wintek is reimbursed the remaining $30. (The $30 ACP discount can also apply to Wintek’s $85 and $95 monthly plans.)

This program makes Wintek’s blazing-fast fiber internet more affordable for many Tipmont members, and you can learn more about the program at wintek.com/acp.

In October, Congress launched a probe of 13 internet service providers (ISPs) participating in the ACP to determine if they are abiding by the law and adhering to ACP requirements. This followed a Washington Post investigation that found ISPs forcing price hikes or speed cuts on ACP-eligible customers — inequitably charging them more and/or dictating internet speed.

Wintek did not receive a letter from Congress and is not among the ISPs under investigation.

Wintek fiber broadband prices remain the same month to month, with no contracts, no fine print and no hassle. Plus, our ACP-assisted customers can choose any symmetrical upload/download speed available — 250Mbps, 500Mbps or 1,000Mbps (known as “gigabit internet”).

Unfortunately, there are ISPs under investigation by Congress that offer service in this area.

Spectrum is among those ISPs under investigation. The Washington Post reported that the company allegedly required customers using the ACP to opt into higher-priced service contracts once any ACP aid expired. This would significantly, and unfairly, raise monthly Spectrum broadband costs for low-income Americans.

Sadly, Spectrum is not the only ISP in this region under investigation. AT&T, Dish Network, Comcast and Frontier also received letters from Congress and are included in the probe. (The Washington Post reported that AT&T told ACP-eligible customers their benefit only applied to low-speed plans.)

It is distressing that so many national companies have allegedly abused a program intended to help Americans experiencing hardship. Rest assured that Wintek powered by Tipmont, as a not-for-profit cooperative, will never put our needs before yours.

To learn more about Wintek internet service, visit wintek.com/getstarted. To learn more about the Affordable Connectivity Program, visit wintek.com/acp.


source: https://www.washingtonpost.com/business/2022/10/25/broadband-subsidies-coronavirus-aid/

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Rob Ford

Rob Ford is Tipmont and Wintek's communication director, a role he's held since 2015. Rob has a bachelor's and a master's in Communication from Purdue University. He lives in West Lafayette with his wife and three children and has a life-sized Yoda statue in his office. Away from the office, you’ll find Rob working on his golf swing, jump shot, or hope for a Purdue basketball national title – all futile endeavors.

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