Phone service outage
UPDATED: 02/16/2026
A widespread provider outage is affecting our phone systems. For electric or internet needs please call 765-742-8428. You may also email memberservice@tipmont.com for electric assistance or noc@wintek.com for internet support. If you need electric outage assistance after hours, please dial 800-833-8921. To use our pay-by-phone system, please call 844-975-2777.
Additionally, we are unable to make outbound calls from our office phones. We do not have an estimated restoral time.

SmartHub briefly unavailable at 4:30 p.m.

UPDATED: 02/10/2025

SmartHub will be briefly unavailable due to maintenance at 4:30 p.m. Monday, Feb. 10. We anticipate the service will be available again after several minutes.

Andy Karle: A Well Earned Retirement

Journeyman Lineman Andy Karle recently retired after 28 years of service. He previously worked for Wake EMC in North Carolina before coming to Tipmont.

What was a memorable experience from your career?

When I was at Wake EMC, we were troubleshooting an outage and having a really hard time locating the cause. We finally found a catfish on top of a pole between two insulators. My guess is that a hawk or other large bird had laid it up there. When I told the superintendent what we found, he thought we were making it up, so I took the catfish back to his office and left it on his desk to let him know I wasn’t kidding! During my time at Tipmont, I recall being about 40 feet up in a bucket during really strong straight-line winds. The bucket was swaying several feet in each direction and I hid in the bottom of the bucket until the winds died down enough that it was safe to work again.

What would you tell aspiring lineman?

I didn’t regret being a lineman for a minute. You have to be dedicated, but it’s a very rewarding career if you’re mechanically inclined and not afraid of the weather.

What will you miss?

I loved being a serviceman. I really enjoyed going out and helping the members figure out what their problem might be. I enjoyed being on the service truck and doing what a co-op is supposed to do – serve our members.

What are your retirement plans?

I have a sawmill, so I plan to enjoy building furniture and other things in my woodshop. I also plan to spend a lot of time fishing with my grandson, Tristan and visiting with my three sons, Brian, Kevin, and Patrick. Finally, I have to thank my wife, Coleen, for putting up with all the late nights and for always reminding me to be safe. She was a tremendous support for me.

 

 

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Rob Ford

Rob Ford is Tipmont and Wintek's communication director, a role he's held since 2015. Rob has a bachelor's and a master's in Communication from Purdue University. He lives in West Lafayette with his wife and three children and has a life-sized Yoda statue in his office. Away from the office, you’ll find Rob working on his golf swing, jump shot, or hope for a Purdue basketball national title – all futile endeavors.

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