SmartHub briefly unavailable at 4:30 p.m.

UPDATED: 02/10/2025

SmartHub will be briefly unavailable due to maintenance at 4:30 p.m. Monday, Feb. 10. We anticipate the service will be available again after several minutes.

2022 holiday office closures

Tipmont REMC will be closed on the following dates in observance of the Christmas and New Year’s holiday:

  • Friday, Dec. 23, 2022
  • Monday, Dec. 26, 2022
  • Tuesday, Dec. 27, 2022

Additionally, Tipmont will be closed on Monday, Jan. 2, 2023, in observance of the New Year holiday.

If you need to pay your bill

Members needing to pay their bill may do so via one of three convenient methods:

  • Online anytime with SmartHub. Online payments can be made using a debit or credit card or a checking account.
  • Using MoneyGram at participating locations near you. Please use receive code 15126. MoneyGram is cash payments only.
  • Pay By Phone by calling (800) 726-3953 and using our easy, fast and secure automated solution for making payments with a check, debit, or credit card.

If you need to report an electric outage

To report an outage, please call (800) 726-3953, option 1 or log into SmartHub.

Electric outage map

If you need to report an internet outage

To report an internet outage, please call (800) 726-3953, option 4.

For all other business, our office will be open from 8 a.m. – 4:30 p.m. on Wednesday, Dec. 28, Thursday, Dec. 29, and Friday, Dec. 30. Our office will reopen on Tuesday, Jan. 3, 2023 at 8 a.m.

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Picture of Rob Ford

Rob Ford

Rob Ford is Tipmont and Wintek's communication director, a role he's held since 2015. Rob has a bachelor's and a master's in Communication from Purdue University. He lives in West Lafayette with his wife and three children and has a life-sized Yoda statue in his office. Away from the office, you’ll find Rob working on his golf swing, jump shot, or hope for a Purdue basketball national title – all futile endeavors.

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