SmartHub briefly unavailable at 4:30 p.m.

UPDATED: 02/10/2025

SmartHub will be briefly unavailable due to maintenance at 4:30 p.m. Monday, Feb. 10. We anticipate the service will be available again after several minutes.

Tech Tips: Download CommandIQ® to Customize Your Home WiFi

Whenever you need internet support, our local experts at Tipmont are ready to help. But we also want to share some proactive tips and best practices to help you manage WiFi your way.

Today, we’re talking about how the Command IQ® app lets you customize your WiFi experience.

Available from Apple’s App Store and Android’s Google Play, the CommandIQ® app puts control of router settings in the palm of your hand.

It’s perfect for Calix GigaSpire systems like those Tipmont installs for fiber internet access, and it lets you personalize priorities of performance and security.

CommandIQ® functions include:

  • Network details: Change the name and password of your internet network.
  • Guest networks: Let visitors enjoy blazing-fast speeds while protecting your main network.
  • Speed tests: See your network speed with just a tap in the app.
  • Network map: View all devices connected via WiFi and Ethernet, as well as the specific network to which they’re connected.

Once you download the app to your phone or tablet, scan the QR code at the bottom of your Wintek router. Then, follow the steps on the app to set up an account and register your router.

If you have questions on this, or another internet issue, feel free to call us at 800-726-3953, email help@tipmont.com or start a chat. You will always reach a live person from 7 a.m. to 9 p.m. Monday-Friday and 8 a.m. to 5 p.m. Saturday and Sunday.

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Picture of Nick Rogers

Nick Rogers

Nick Rogers is Tipmont's Communication Manager. He joined Tipmont in 2021. Nick has a bachelor’s degree in Journalism from the University of Illinois at Urbana-Champaign. In a previous life, he covered arts & entertainment and continues to publish film reviews. He loves movies (big shocker!) as well as rooting for the Chicago Cubs and trying new restaurants. He lives in Lafayette with his wife and dogs.

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