800 number service disruption
UPDATED: 08/06/2026

Tipmont’s main 800 number (800-726-3953) is not working properly. To reach our office, please call 765-742-8428. Pay-by-phone is working properly.

SmartHub briefly unavailable at 4:30 p.m.

UPDATED: 02/10/2025

SmartHub will be briefly unavailable due to maintenance at 4:30 p.m. Monday, Feb. 10. We anticipate the service will be available again after several minutes.

Avoid downed power lines!

Power lines crisscross our countryside, bringing the benefits of electricity. But storms or accidents can knock them from their perch and put them on the ground or within reach. Just because they’re down doesn’t mean they’re dead.

April 2021 Power Line SM1 768x402

If you see a downed power line, the first step is to move away from it and anything touching it. Keep a distance of 35 feet because the ground around downed power lines may be energized. But if you are in a car, the first step is to stay put.

If power lines fall on the car, the car can become energized. People who are safe inside will remain safe — as long as they stay put. Opening a door and stepping out can kill the person leaving the car. Even if power lines are not on the vehicle, they could be hanging low. Fallen power lines are hard to see against trees and foliage, especially at night. Anyone stepping from a car might walk into an energized line and also be electrocuted.

Here are some other basic tips for safety:

  • If you see someone in direct or indirect contact with a downed line, DO NOT touch him or her. Call 911 for assistance.
  • NEVER attempt to move a downed power line or anything else in contact with it using an object such as a broom or stick.
  • If your vehicle comes in contact with a downed power line while you’re in the vehicle, stay inside the car. Call 911 or honk your horn to get help. Tell bystanders to stay away from the vehicle.
  • If you must exit the vehicle for life-threatening reasons, such as if the car has caught on fire — jump out and clear from it, making sure to land with your feet together. Make sure you do not touch the car and the ground at the same time. Then, shuffle away with your feet touching until you reach a safe distance.

Source: Electrical Safety Foundation International

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Rob Ford

Rob Ford is Tipmont and Wintek's communication director, a role he's held since 2015. Rob has a bachelor's and a master's in Communication from Purdue University. He lives in West Lafayette with his wife and three children and has a life-sized Yoda statue in his office. Away from the office, you’ll find Rob working on his golf swing, jump shot, or hope for a Purdue basketball national title – all futile endeavors.

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