fbpx
Network connectivity issues in Battle Ground? Contact us.
UPDATED: 02/26/2025

To our fiber internet members in Battle Ground: If you are experiencing connectivity issues, please call 800-726-3953 (option 4) or email noc@wintek.com, and someone from our Network Operations Center can assist you.

SmartHub briefly unavailable at 4:30 p.m.

UPDATED: 02/10/2025

SmartHub will be briefly unavailable due to maintenance at 4:30 p.m. Monday, Feb. 10. We anticipate the service will be available again after several minutes.

Manage your Tipmont account amid USPS delays

A hand removes an envelope from a mailbox.

Local news stations have documented recent mail delivery delays from the United States Postal Service that are affecting residents throughout Indiana. Unfortunately, this has created delays with Tipmont members in both receiving bills and mailing their payments.

In some cases, USPS mail delays are causing both mailed billing statements and mailed payments to arrive after their due dates. Although USPS mail delivery times are beyond our control, there are other ways you can manage receipt and payment of your Tipmont bill.

  • ACCESS ACCOUNT INFORMATION 24/7
    You can always receive your account balance, payment due dates and payment status 24/7.
    Use our pay-by-phone service (800-726-3953, ext. 2) or SmartHub online portal.
  • CHECK YOUR ACCOUNT BALANCE
    If you choose to mail a bill payment, please check the status of your account balance.
    Use our pay-by-phone service (800-726-3953, ext. 2) or SmartHub online portal.
  • MAILED PAYMENT AND STILL HAVE A BALANCE?
    If you mailed a payment and your account still reflects a balance seven days past your due date, please call our member service team.
    Call 800-726-3953, ext. 3.
  • CONSIDER ONLINE PAYMENT
    If you regularly mail a payment, you may consider switching to secure online payments via SmartHub. Payments can be made via credit card or bank draft.
    Sign up for online payments in SmartHub.
  • CONSIDER AUTOMATIC PAYMENT
    With automatic payments, you don’t have to worry about due dates or late fees because your monthly payment is automatically processed.
    Sign up for automatic payments (AutoPay) in SmartHub or by calling our member service team (800-726-3953, ext. 3).

Tipmont is committed to helping you manage your account. Our member service team is available in person at our Linden location, by phone from 8 a.m. to 4:30 p.m. Monday-Friday, or by email at memberservice@tipmont.com.

Pay-by-phone
800-726-3953, ext. 2

SmartHub
tipmont.smarthub.coop

Linden office address
403 S. Main St., Linden, Ind.

Share:
Picture of Rob Ford

Rob Ford

Rob Ford is Tipmont and Wintek's communication director, a role he's held since 2015. Rob has a bachelor's and a master's in Communication from Purdue University. He lives in West Lafayette with his wife and three children and has a life-sized Yoda statue in his office. Away from the office, you’ll find Rob working on his golf swing, jump shot, or hope for a Purdue basketball national title – all futile endeavors.

Recent Articles

February 25, 2025
As a Tipmont member, managing your notifications in SmartHub will ensure that you receive phone / email updates with information...
February 25, 2025
Local news stations have documented recent mail delivery delays from the United States Postal Service that are affecting residents throughout...
February 18, 2025
Electrical safety is crucial for everyone but especially important for seniors. Adults over the age of 65 are at the...