Fiber internet outage
UPDATED: 08/06/2026

An internet service outage is affecting 15 members in southern Tippecanoe County. Crews are on the way to investigate. Please call 800-726-3953 ext. 4 or email winteknoc@wintek.com if you need assistance.

SmartHub briefly unavailable at 4:30 p.m.

UPDATED: 02/10/2025

SmartHub will be briefly unavailable due to maintenance at 4:30 p.m. Monday, Feb. 10. We anticipate the service will be available again after several minutes.

Many Tipmont households eligible for federal broadband discount

You may be among thousands of Tipmont members eligible for a $30 monthly credit on high-speed internet!

If you are a family of four earning about $50,000 a year or are eligible for Medicaid or other select aid programs, you could enroll in the federal government’s Affordable Connectivity Program (ACP).

The White House announced the $14.2 billion ACP program as part of a $1 trillion infrastructure package passed by Congress last year. About 40% of Americans qualify for the ACP, which is aimed at connecting families during the pandemic and easing the internet gap for rural Americans. Eligible households can also receive a one-time $100 discount on participating computers or tablets.

Tipmont REMC is a preferred participating high-speed internet provider and can assist you with accessing the ACP’s monthly $30 discount on broadband service.

“Fast, reliable and affordable broadband is no longer a luxury. It’s a necessity for everyone everywhere,” says Ron Holcomb, president and CEO of Tipmont Wintek. “Providing reliable internet services and a broadband discount will keep families, students and professionals connected.”

You are eligible if your income is at or below 200% of the federal poverty level, or if your household uses one of the following:

  • SNAP (Supplemental Nutrition Assistance Program)
  • Medicaid
  • Free or reduced lunch or school breakfast program
  • Federal Public Housing Assistance
  • SSI (Supplemental Security Income)
  • WIC
  • Veterans Pension or Survivor Benefits
  • Pell Grant

To apply, call 866-696-8748 or visit AffordableConnectivity.gov. If you need to speak with someone about your eligibility or application, call the ACP Support Center at 877-384-2575.

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Rob Ford

Rob Ford is Tipmont and Wintek's communication director, a role he's held since 2015. Rob has a bachelor's and a master's in Communication from Purdue University. He lives in West Lafayette with his wife and three children and has a life-sized Yoda statue in his office. Away from the office, you’ll find Rob working on his golf swing, jump shot, or hope for a Purdue basketball national title – all futile endeavors.

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