Flickering lights caused by high winds
UPDATED: 03/13/2026

Members may experience flickering lights during today’s high winds. This quick “blink” is our system working to protect the grid and prevent a much longer power outage. If your power stays off for more than a few minutes, please check the breakers in your home before reporting an outage.

SmartHub briefly unavailable at 4:30 p.m.

UPDATED: 02/10/2025

SmartHub will be briefly unavailable due to maintenance at 4:30 p.m. Monday, Feb. 10. We anticipate the service will be available again after several minutes.

For Your safety

Call 811 before you dig

If you plan to dig on your property, make sure you “Know What’s Below – Call Before You Dig.” It’s important to have all underground utilities located before digging to prevent costly and potentially dangerous contact with buried utility lines.

Whether you are digging for a flower bed, a fence post or a swimming pool, call 811 to locate any underground utility lines.

Call 811 at least two business days before digging

Digging into an underground power line not only disrupts electrical service for you and nearby homes, it could deliver a lethal shock. 811 Now is the online request form to request underground utility marking.

5 simple steps

Getting Your Utilities Marked

Before you call Indiana 811, you will need to know specific details about where you plan to dig, including the street address, county and township. You will also need the name and phone number of the person or company who will be doing the digging. We recommend you mark the designated area with white paint or flags so the utility operators will only mark that area.

Make a free call to Indiana 811 by calling 811 or 1-800-382-5544. You can also apply online at indiana811.org/811now. You will be given a ticket number, and a list of all the utility operators who will be responding to your request. He or she will also answer any questions you have about the utility locating process.

The marking process typically takes two full working days, meaning if you call on a Tuesday, the utility operators have Wednesday and Thursday to mark the approximate location of lines. Each line will be marked in the color that corresponds to the appropriate utility.

After two full working days, confirm that all utility operators have visited your property by comparing the various colors of the marks on your property to the list of utilities given to you. If a utility operator does not locate a utility line in the designated area, a representative will let you know they do not have a conflict by calling you, or painting an “OK” along with the company’s initials in the corresponding utility color. For example, if you do not have a gas line running through the area, the utility operator will write an “OK” in yellow paint in the designated area.
Now that your utility lines are marked, you can safely begin digging. Indiana state law mandates a two-foot safety zone on either side of the marks. In the safety zone, you can only dig with hand tools. The size of the safety zone will depend on the size of the underground facility, which is sometimes noted by the utility locators. For example, if a water line is marked as six inches wide, the safety zone on both sides of the line is two feet three inches from the mark. You will only want to use mechanical equipment outside of the zone after you have exposed the line(s) by safely digging with hand tools.

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