Tech Tips: Download CommandIQ® to Customize Your Home WiFi
Available from Apple’s App Store and Android’s Google Play, the CommandIQ® app puts control of router settings in the palm of your hand.
Tech Tips: What to Do When a Stream is Buffering
Buffering is otherwise known as “freezing,” “that spinning thing” or more colorful euphemisms we can’t use here. It refers to your smart TV or streaming device’s need to download a certain amount of data before it can begin to play a section of your movie, series or event.
Tech Tips: Staying Safe on Public WiFi
You’ll want to use caution whenever you connect to any public WiFi network. Why? It’s right there in the name
Tech Tips: Solve Streaming Issues with a Simple Reboot
Should you encounter an issue with streaming, reboot your smart TV or streaming device by unplugging its power cord from the outlet for 15 seconds and plugging it back in.
Tech Tips: Avoid Double Trouble and Don’t Use a Second Router
Plugging a second router into equipment that Tipmon provides can cause problems with your home network.
Get more ‘bang for your buck’ by choosing fiber over DSL
Don’t settle for slower, costlier and outdated digital subscriber (DSL) internet service. Leading-edge fiber technology like that offered by Tipmont offers the best “bang for your buck” when it comes to cost and speed.
How Wintek differs from Spectrum and other national internet providers
Tipmont Wintek is proud to participate in the Affordable Connectivity Program (ACP). This federal subsidy offers a $30 monthly discount on broadband service to eligible customers. For example: On Wintek’s entry-level $65/month plan, an eligible ACP customer pays Wintek $35 and Wintek is reimbursed the remaining $30. (The $30 ACP discount can also apply to […]
Sweet Itineraries and Safe Identities
Just as you’d lock the doors to your home when you travel, it’s wise to lock up your identity, too. Here are ways to protect your identity so you can focus on vacation, not frustration. BEFORE YOU LEAVE Give your bank a heads-up: Tell them when and where you’ll be traveling to avoid unexpectedly blocked […]
Weekend internet support now available
Wintek’s new technical support hours help ensure your internet is working for the weekend! We’re excited to expand our technical support capabilities for all of our customers. Need help? Give us a call at 800-726-3953 or email memberservice@tipmont.org. Weekend Support Hours Our unrivaled local customer support for residential internet service is now available from: 7 […]
Smell Phishy? It Likely Is.
On internet time, phishing has been around as long as … well, actual fishing. Phishing is a fraudulent email sent from what appears to be a reputable source but that is actually sent by cybercriminals. They hope you’ll click links in the email and give up personal information, passwords and / or credit card numbers […]
