SmartHub briefly unavailable at 4:30 p.m.

UPDATED: 02/10/2025

SmartHub will be briefly unavailable due to maintenance at 4:30 p.m. Monday, Feb. 10. We anticipate the service will be available again after several minutes.

SCAM ALERT: Fraudulent phone calls

A Tipmont REMC member recently received a phone call from a scammer posed as a utility employee. Please be wary of callers asking for your credit card or other financial account information and personally identifiable information. In this specific case, the perpetrator will threaten to disconnect your service unless you buy a pre-paid debit card or use an online payment service to pay your bill at once.

Please call Tipmont Member Services at (800) 726-3953 if you receive a suspicious call regarding your Tipmont REMC account. We also ask that you help us tell other Tipmont members about this scam. Tipmont REMC takes these issues very seriously and we work closely with Federal, State, and Local authorities to help protect our members against criminal activity.

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Picture of Rob Ford

Rob Ford

Rob Ford is Tipmont and Wintek's communication director, a role he's held since 2015. Rob has a bachelor's and a master's in Communication from Purdue University. He lives in West Lafayette with his wife and three children and has a life-sized Yoda statue in his office. Away from the office, you’ll find Rob working on his golf swing, jump shot, or hope for a Purdue basketball national title – all futile endeavors.

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