Due to the winter storm, our offices are closed until further notice. Our electric line crews are on call to respond to any service outages.
To report an electric outage
- To report an outage, please call (800) 726-3953 or log into SmartHub.
- Our electric outage map is available at outages.tipmont.org
If you need internet support
Business and residential internet support remains available by phone during normal support hours. If you need business or residential internet support, please call (800) 726-3953 and press 4.
Normal internet support hours are:
- Monday – Friday 7 a.m. – 11 p.m.
- Saturday – Sunday 8 a.m. to 5 p.m.
If you need to pay your bill
Members needing to pay their bill may do so via:
- Our dropbox, located to the left of our main entrance.
- Online anytime with SmartHub. Online payments can be made using debit/credit card or checking account.
- Using MoneyGram at participating locations near you. Please use receive code 15126. MoneyGram is cash payments only.
- Pay-By-Phone by calling (800) 726-3953 and pressing 2 to use our easy, fast and secure automated solution for making payments with a check, debit, or credit card.
