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Embracing broadband labels for a transparent future

Tipmont is excited to announce its adoption of broadband labels as part of our commitment to customer transparency and empowerment — essential co-op values for 85 years and counting.

Broadband labels provide you with key details about fiber broadband service, such as plan speeds, prices and data limitations. Think of broadband labels like the Nutrition Facts found on foods and beverages you buy, which give you information about calories, vitamins and other contents.

What do Tipmont’s broadband labels include?

The labels highlight such essential details as:

  • Download and upload speeds for clear performance expectations
  • Tipmont’s fixed monthly prices with no hidden charges, contracts or surprises
  • Data cap information, although Tipmont does not throttle or limit the data you can use
  • No promotional pricing, which means the price you see is always what you pay
  • Customer support information to make sure local, expert help is readily available to you

The goal is to give you clear, easily understood information so you can make strategic decisions about the internet service provider that’s best for you.

Three reasons why we’re excited to share broadband labels

  1. You can see just how great Tipmont internet is
    Tipmont is confident that when you compare our broadband labels to our competitors, you’ll see that we offer the best bang for your buck.
  2. Broadband labels improve your experience
    Internet service satisfaction is more than a fast, reliable connection. It’s also creating a helpful, positive experience as you compare and choose.
  3. They empower you as a consumer
    The clear, standardized information of broadband labels gives you the confidence to choose an internet service provider that meets your unique needs.

Leveling the playing field

Broadband labels are not unique to Tipmont. The Federal Communications Commission (FCC) now requires all internet service providers (ISPs) to post them. We’re glad that the FCC has emphasized the importance of transparency in helping you more easily compare internet providers and plans.

Critical information that is consistently formatted cuts through fine print to let you make apples-to-apples comparisons among all providers — and then make choices to fit your needs and budget.

What does this mean for you?

Tipmont’s easily accessed and understood broadband labels are one example of the transparency you can expect from us moving forward as a customer. Whether you’re a long-time customer or considering making the switch, Tipmont broadband labels simplify your decision-making process.

Want to learn more?

Visit tipmont.com/broadbandlabels to view Tipmont’s current broadband labels; you can also see them at our Linden office location and on your SmartHub portal.

You will see that, unlike some competitors, Tipmont avoids promotional pricing, long-term contracts or hidden fees.

In other words: Our broadband labels list all the ingredients that make up the better internet you deserve.

Picture of Nick Rogers

Nick Rogers

Nick Rogers is Tipmont's Communication Manager. He joined Tipmont in 2021. Nick has a bachelor’s degree in Journalism from the University of Illinois at Urbana-Champaign. In a previous life, he covered arts & entertainment and continues to publish film reviews. He loves movies (big shocker!) as well as rooting for the Chicago Cubs and trying new restaurants. He lives in Lafayette with his wife and dogs.

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November 1, 2024
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