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SmartHub briefly unavailable at 4:30 p.m.

UPDATED: 02/10/2025

SmartHub will be briefly unavailable due to maintenance at 4:30 p.m. Monday, Feb. 10. We anticipate the service will be available again after several minutes.

A fiber-optic milestone

In September, Tipmont ensured broadband access across its service territory — a full four years ahead of our original schedule. We thank all Tipmont members for their patience during this project, which has involved hard work from Tipmont employees since we announced the project in 2017.

We’ve connected 9,000 members (and counting) to our blazing-fast fiber-optic internet service. Learn more about our packages and pricing

If we’ve not already built to you, some areas that receive Tipmont electric service are already served by an existing broadband provider. Perhaps you are satisfied with those options and wish to avoid the temporary disruption of yards and property that comes with fiber-optic installation. If you’re not, that’s why we’ve launched Connection Conversations. This is an initiative to gauge member interest, gather available provider speeds, and gain guidance on whether to build fiber-optic service in areas that are already served.

We receive this information through brief surveys and internet speed tests at the Connection Conversations website. Then, we discuss and determine the next steps with residents and neighborhood leaders. For example, after residents in McQuinn Estates initiated a Connection Conversation with us, Tipmont was able to plan for service to this subdivision near West Lafayette (which will be connected by March 2025).

Wondering if you live in a Connection Conversations neighborhood? Consult the interactive map, then search or zoom in on your residence. If it is inside an orange-colored polygon, take the survey and speed test on the website. If you live in a split subdivision, where another electric provider serves half of your neighborhood, we encourage you to take the survey as well. Tipmont will never share individual results unless granted express permission.

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Nick Rogers

Nick Rogers is Tipmont's Communication Manager. He joined Tipmont in 2021. Nick has a bachelor’s degree in Journalism from the University of Illinois at Urbana-Champaign. In a previous life, he covered arts & entertainment and continues to publish film reviews. He loves movies (big shocker!) as well as rooting for the Chicago Cubs and trying new restaurants. He lives in Lafayette with his wife and dogs.

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