SmartHub briefly unavailable at 4:30 p.m.

UPDATED: 02/10/2025

SmartHub will be briefly unavailable due to maintenance at 4:30 p.m. Monday, Feb. 10. We anticipate the service will be available again after several minutes.

Where to find your Tipmont account number

Whether you’re scheduling an in-home energy assessment, requesting changes to your billing options or entering our Money for Your Thoughts drawing, you’ll need to know your Tipmont electric account number.

Where can you find it? There are several ways to get your Tipmont account number.

ON YOUR BILL

Your Tipmont electric account number can be found at the top of the second page of your monthly electric bill, as noted near the lightning bolt icon in the image below.

If you also have Tipmont fiber, that is listed as a separate, different account number.

SMARTHUB

At home or on the go, you can find your Tipmont electric account number using SmartHub.

If you also have Tipmont fiber, that is listed as a separate, different account number.

1. Log into SmartHub using your email and password.

2. From the left-hand menu option, select BILL PAY and then Make a Payment.

3. In the main panel at right, you should see your Tipmont electric account number (labeled Tipmont REMC), along with your name and service address.

1. Log into the SmartHub app.

2. At the bottom of your screen, tap the Bill & Pay icon.

3. At the top of the screen, you will see your name, with your Tipmont electric account number (labeled Tipmont REMC) below.

CALL A MEMBER SERVICE REPRESENTATIVE

You can also get your account number by calling a Tipmont Member Service Representative at 800-726-3953 from 8 a.m. to 4 p.m. Monday-Friday.

To do this, your name must be listed on the account and you will need to answer a few questions to verify your identity.

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Picture of Nick Rogers

Nick Rogers

Nick Rogers is Tipmont's Communication Manager. He joined Tipmont in 2021. Nick has a bachelor’s degree in Journalism from the University of Illinois at Urbana-Champaign. In a previous life, he covered arts & entertainment and continues to publish film reviews. He loves movies (big shocker!) as well as rooting for the Chicago Cubs and trying new restaurants. He lives in Lafayette with his wife and dogs.

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