Tipmont network maintenance scheduled 4a-6a this week
UPDATED: 06/02/2025

Tipmont will perform routine fiber-optic network maintenance from 4 a.m. to 6 a.m. on Tuesday (6/3), Wednesday (6/4) and Thursday (6/5). Customers will likely encounter a 10- to 20-minute internet service outage during that timeframe, but service should self-restore. If you experience service issues outside those hours, please call 800-726-3953 or email help@tipmont.com.

SmartHub briefly unavailable at 4:30 p.m.

UPDATED: 02/10/2025

SmartHub will be briefly unavailable due to maintenance at 4:30 p.m. Monday, Feb. 10. We anticipate the service will be available again after several minutes.

Rate tariff updates

During its September meeting, Tipmont’s board of directors voted on and accepted the following increases to Tipmont’s fees and credits portion of its electric rate tariff.

MINIMUM METER TAMPERING FEE
The minimum amount charged to those found to tamper with Tipmont electric meters is now $500.

TRIP FEE
The trip fee incurred for service visits is now $100.
This fee is waived if the responsibility for resolving the electric issue rests with Tipmont.

TEMPORARY SERVICE FEE
The fee incurred to provide temporary electric service to a location, rather than continual service, is now $250. These changes will be implemented beginning with November’s first billing cycle, on Nov. 22.

The full rate tariff is available at https://tipmont.com/pdf/rate-tariff.pdf.

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Rob Ford

Rob Ford is Tipmont and Wintek's communication director, a role he's held since 2015. Rob has a bachelor's and a master's in Communication from Purdue University. He lives in West Lafayette with his wife and three children and has a life-sized Yoda statue in his office. Away from the office, you’ll find Rob working on his golf swing, jump shot, or hope for a Purdue basketball national title – all futile endeavors.

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