Internet service outage near Harrison High School
UPDATED: 01/15/2026

6:30 p.m. UPDATE: Crews continue to work to restore internet service to those affected by this outage, with an estimated service restoration time of 8 p.m.

A vehicle accident has caused a fiber cut that created a fiber internet service outage to 21 members west of Harrison High School. Crews will begin work to restore service early this afternoon, with service restoration anticipated in late afternoon and early evening.

SmartHub briefly unavailable at 4:30 p.m.

UPDATED: 02/10/2025

SmartHub will be briefly unavailable due to maintenance at 4:30 p.m. Monday, Feb. 10. We anticipate the service will be available again after several minutes.

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Broadband labels

BETTER INTERNET FROM TIPMONT

Broadband labels

Choosing the right broadband plan can be confusing due to the large variety of options and confusing technical technical terms. Broadband labels help by offering a clear and standardized way to understand and compare internet services from different internet service providers.

Tipmont offers three broadband plans. All plans are available wherever Tipmont fiber internet is available.

Availability Map

Choose the right plan for you

Broadband Facts

Tipmont
Everyday – 350 MBPS
Fixed Broadband Consumer Disclosure

  • Monthly Price
    $69.00
  • This monthly price is an introductory rate
    No
  • Time the introductory rate applies
    n/a
  • Monthly price after the introductory rate
    n/a
  • Length of contract
    n/a

Terms and Conditions of Internet Service
https://tipmont.com/pdf/tipmont-terms-and-conditions.pdf

Additional Charges & Terms

Provider Monthly Fees

  • (Optional) WiFi Extender

    $3.00

  • (Included) WiFi Router

    $0.00

Other Fees

  • Installation

    $0.00

  • Early Termination Fee

    n/a

  • Government Taxes

    n/a

Discounts & Bundles

None offered

Speeds Provided with Plan

  • Typical Download Speed
    350 Mbps
  • Typical Upload Speed
    350 Mpbs
  • Typical Latency
    8 ms
  • Data Included with Monthly Price
    Unlimited
  • Charges for Additional Data Usage
    $0.00 / GB

Network Management Policy

https://tipmont.com/pdf/tipmont-internet-service-policies-and-disclosures.pdf

Privacy Policy

https://tipmont.com/pdf/tipmont-privacy-policy.pdf

Customer Support

Phone: 800-726-3953
Email: memberservice@tipmont.com
Web: tipmont.com

Learn about the terms used on this label. Visit the Federal Communications Commission’s Consumer Resource Center.

fcc.gov/consumers

Unique Plan Identifier: F0028774750ABC350DEFGHIJKL

Broadband Facts

Tipmont
Surf & Stream – 600 MBPS
Fixed Broadband Consumer Disclosure

  • Monthly Price
    $89.00
  • This monthly price is an introductory rate
    No
  • Time the introductory rate applies
    n/a
  • Monthly price after the introductory rate
    n/a
  • Length of contract
    n/a

Terms and Conditions of Internet Service
https://tipmont.com/pdf/tipmont-terms-and-conditions.pdf

Additional Charges & Terms

Provider Monthly Fees

  • (Optional) WiFi Extender

    $3.00

  • (Included) WiFi Router

    $0.00

Other Fees

  • Installation

    $0.00

  • Early Termination Fee

    n/a

  • Government Taxes

    n/a

Discounts & Bundles

None offered

Speeds Provided with Plan

  • Typical Download Speed
    600 Mbps
  • Typical Upload Speed
    600 Mpbs
  • Typical Latency
    8 ms
  • Data Included with Monthly Price
    Unlimited
  • Charges for Additional Data Usage
    $0.00 / GB

Network Management Policy

https://tipmont.com/pdf/tipmont-internet-service-policies-and-disclosures.pdf

Privacy Policy

https://tipmont.com/pdf/tipmont-privacy-policy.pdf

Customer Support

Phone: 800-726-3953
Email: memberservice@tipmont.com
Web: tipmont.com

Learn about the terms used on this label. Visit the Federal Communications Commission’s Consumer Resource Center.

fcc.gov/consumers

Unique Plan Identifier: F0028774750ABC600DEFGHIJKL

Broadband Facts

Tipmont
Work & Play – 1 GBPS
Fixed Broadband Consumer Disclosure

  • Monthly Price
    $97.00
  • This monthly price is an introductory rate
    No
  • Time the introductory rate applies
    n/a
  • Monthly price after the introductory rate
    n/a
  • Length of contract
    n/a

Terms and Conditions of Internet Service
https://tipmont.com/pdf/tipmont-terms-and-conditions.pdf

Additional Charges & Terms

Provider Monthly Fees

  • (Optional) WiFi Extender

    $3.00

  • (Included) WiFi Router

    $0.00

Other Fees

  • Installation

    $0.00

  • Early Termination Fee

    n/a

  • Government Taxes

    n/a

Discounts & Bundles

None offered

Speeds Provided with Plan

  • Typical Download Speed
    1 Gbps​
  • Typical Upload Speed
    1 Gbps​
  • Typical Latency
    8 ms
  • Data Included with Monthly Price
    Unlimited
  • Charges for Additional Data Usage
    $0.00 / GB

Network Management Policy

https://tipmont.com/pdf/tipmont-internet-service-policies-and-disclosures.pdf

Privacy Policy

https://tipmont.com/pdf/tipmont-privacy-policy.pdf

Customer Support

Phone: 800-726-3953
Email: memberservice@tipmont.com
Web: tipmont.com

Learn about the terms used on this label. Visit the Federal Communications Commission’s Consumer Resource Center.

fcc.gov/consumers
Unique Plan Identifier: F0028774750ABC250DEFGHIJKL

Broadband Facts

Tipmont
Everyday – 350 MBPS
Fixed Broadband Consumer Disclosure

  • Monthly Price
    $69.00
  • This monthly price is an introductory rate
    No
  • Time the introductory rate applies
    n/a
  • Monthly price after the introductory rate
    n/a
  • Length of contract
    n/a

Terms and Conditions of Internet Service
https://tipmont.com/pdf/tipmont-terms-and-conditions.pdf

Additional Charges & Terms

Provider Monthly Fees

  • (Optional) WiFi Extender

    $3.00

  • (Included) WiFi Router

    $0.00

Other Fees

  • Installation

    $0.00

  • Early Termination Fee

    n/a

  • Government Taxes

    n/a

Discounts & Bundles

None offered

Speeds Provided with Plan

  • Typical Download Speed
    350 Mbps
  • Typical Upload Speed
    350 Mpbs
  • Typical Latency
    8 ms
  • Data Included with Monthly Price
    Unlimited
  • Charges for Additional Data Usage
    $0.00 / GB

Network Management Policy

https://tipmont.com/pdf/tipmont-internet-service-policies-and-disclosures.pdf

Privacy Policy

https://tipmont.com/pdf/tipmont-privacy-policy.pdf

Customer Support

Phone: 800-726-3953
Email: memberservice@tipmont.com
Web: tipmont.com

Learn about the terms used on this label. Visit the Federal Communications Commission’s Consumer Resource Center.

fcc.gov/consumers

Unique Plan Identifier: F0028774750ABC350DEFGHIJKL

Broadband Facts

Tipmont
Surf & Stream – 600 MBPS
Fixed Broadband Consumer Disclosure

  • Monthly Price
    $89.00
  • This monthly price is an introductory rate
    No
  • Time the introductory rate applies
    n/a
  • Monthly price after the introductory rate
    n/a
  • Length of contract
    n/a

Terms and Conditions of Internet Service
https://tipmont.com/pdf/tipmont-terms-and-conditions.pdf

Additional Charges & Terms

Provider Monthly Fees

  • (Optional) WiFi Extender

    $3.00

  • (Included) WiFi Router

    $0.00

Other Fees

  • Installation

    $0.00

  • Early Termination Fee

    n/a

  • Government Taxes

    n/a

Discounts & Bundles

None offered

Speeds Provided with Plan

  • Typical Download Speed
    600 Mbps
  • Typical Upload Speed
    600 Mpbs
  • Typical Latency
    8 ms
  • Data Included with Monthly Price
    Unlimited
  • Charges for Additional Data Usage
    $0.00 / GB

Network Management Policy

https://tipmont.com/pdf/tipmont-internet-service-policies-and-disclosures.pdf

Privacy Policy

https://tipmont.com/pdf/tipmont-privacy-policy.pdf

Customer Support

Phone: 800-726-3953
Email: memberservice@tipmont.com
Web: tipmont.com

Learn about the terms used on this label. Visit the Federal Communications Commission’s Consumer Resource Center.

fcc.gov/consumers

Unique Plan Identifier: F0028774750ABC600DEFGHIJKL

Broadband Facts

Tipmont
Work & Play – 1 GBPS
Fixed Broadband Consumer Disclosure

  • Monthly Price
    $97.00
  • This monthly price is an introductory rate
    No
  • Time the introductory rate applies
    n/a
  • Monthly price after the introductory rate
    n/a
  • Length of contract
    n/a

Terms and Conditions of Internet Service
https://tipmont.com/pdf/tipmont-terms-and-conditions.pdf

Additional Charges & Terms

Provider Monthly Fees

  • (Optional) WiFi Extender

    $3.00

  • (Included) WiFi Router

    $0.00

Other Fees

  • Installation

    $0.00

  • Early Termination Fee

    n/a

  • Government Taxes

    n/a

Discounts & Bundles

None offered

Speeds Provided with Plan

  • Typical Download Speed
    1 Gbps
  • Typical Upload Speed
    1 Gpbs
  • Typical Latency
    8 ms
  • Data Included with Monthly Price
    Unlimited
  • Charges for Additional Data Usage
    $0.00 / GB

Network Management Policy

https://tipmont.com/pdf/tipmont-internet-service-policies-and-disclosures.pdf

Privacy Policy

https://tipmont.com/pdf/tipmont-privacy-policy.pdf

Customer Support

Phone: 800-726-3953
Email: memberservice@tipmont.com
Web: tipmont.com

Learn about the terms used on this label. Visit the Federal Communications Commission’s Consumer Resource Center.

fcc.gov/consumers

Unique Plan Identifier: F0028774750ABC1000DEFGHIJK

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