SmartHub briefly unavailable at 4:30 p.m.

UPDATED: 02/10/2025

SmartHub will be briefly unavailable due to maintenance at 4:30 p.m. Monday, Feb. 10. We anticipate the service will be available again after several minutes.

Report an electric outage from Tipmont’s outage map

In the event of an outage, Tipmont works as quickly and safely as possible to restore electric service. Reporting an outage is the best way to tell us service has been interrupted.

Now, there’s an even faster way to report an outage — right from the Tipmont outage map!

Wait five minutes before reporting

Lights may flicker or go out. But in many instances, outages can be quickly restored.

HOW TO REPORT AN OUTAGE FROM THE TIPMONT OUTAGE MAP

1. Using the lower-left corner icons, click the exclamation point inside a triangle.

2. Enter the 10-digit phone number associated with your Tipmont account and click the orange Search for Outaged Location button.

3. If the phone number matches a Tipmont account, you’ll see partial information about your:

  • Tipmont account number
  • Tipmont meter number
  • Tipmont service address

If the information on the address line matches your address, click Submit Outage.

WHAT HAPPENS NEXT?

When you click Submit Outage, it automatically submits your report to systems used by Tipmont dispatchers and line crews to help identify and resolve service outages.

After submitting your outage, you can refresh the Tipmont outage map to learn when a crew has been assigned to restore your service.

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Picture of Nick Rogers

Nick Rogers

Nick Rogers is Tipmont's Communication Manager. He joined Tipmont in 2021. Nick has a bachelor’s degree in Journalism from the University of Illinois at Urbana-Champaign. In a previous life, he covered arts & entertainment and continues to publish film reviews. He loves movies (big shocker!) as well as rooting for the Chicago Cubs and trying new restaurants. He lives in Lafayette with his wife and dogs.

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