Smarter & Safer Internet
Protect, Prioritize, Relax … at No Extra Cost
Your Tipmont fiber package now offers tools to help protect your family online, prioritize select devices and easily manage your network — all at no extra cost!
Tipmont’s Surf & Stream and Work & Play plans now have free access to a full suite of incredible apps that help you protect, prioritize and relax.
control, protection and peace of mind
Tipmont fiber just got even better.
Available through the CommandIQ® app for Surf & Stream and Work & Play fiber internet plans.
How it works
Review your eligibility
Tipmont’s Surf & Stream (600 Mbps) and Work & Play (1 Gbps) fiber internet plans now have free access. On the Everyday (350 Mbps) package and ready to upgrade?
Download the CommandIQ® app
Download the free CommandIQ® app on Apple’s App Store or Google Play.
Manage your Tipmont Wi-Fi Network
Find the icons on the app home screen for ExperienceIQ®, ProtectIQ®, HomeOfficeIQ®, and MyPrioritiesIQ®.
Enjoy Control, Protection and Peace of Mind
Everything you need to manage your home network, protect your family and get the most from your Tipmont fiber internet, all in one easy-to-use app.
Learn about each feature
PARENTAL CONTROLS
ExperienceIQ®
Smarter, Safer Internet for Everyone in the House
Not everything online is meant for everyone in your household.
ExperienceIQ® has simple, powerful tools to protect young users from harmful content and keep screen time in check.
- Block inappropriate content and specific apps
- Create limits on screen time
- Enable Safe Search and YouTube restrictions
Set boundaries and stay informed with confidence using ExperienceIQ®.
NETWORK TRAFFIC MANAGEMENT
MyPrioritiesIQ®
Prioritize devices and activities that matter most
When everyone’s online, some devices need a little extra boost. MyPrioritiesIQ® lets you prioritize the devices and activities that matter most to you, like video calls, homework, streaming, and gaming.
MyPrioritiesIQ® helps you:
- Dedicate bandwidth for your home’s most important devices
- Ensure that the prioritized activities always have the bandwidth they need
- Generate time-based schedules on devices for people in your home
With MyPrioritiesIQ®, it’s your internet, your way.
Whole-home cybersecurity
ProtectIQ®
Safeguard your home network from online threats
Staying connected is essential. So is staying safe. ProtectIQ® works 24/7 in the background to protect your network and connected devices from threats.
ProtectIQ® helps safeguard your network from:
- Phishing scams and suspicious websites
- Malware and ransomware
- Other malicious online activity
Best of all? No device installation is required and ProtectIQ® sends simple summaries of blocked threats so you know it’s working.
OPtimize for remote work
HomeOfficeIQ®
Work from home? Meet your new favorite colleague.
You always give your best to your work. With HomeOfficeIQ®, now your network can, too. Prioritize work-related devices and apps on your home network for optimal performance.
HomeOfficeIQ® helps you:
- Connect to a cellphone / work-provided hotspot in the event of service interruption
- Dedicate bandwidth to your work devices / apps so they always perform at their best
- Enhance your use of video conferencing, collaboration tools and VPN connections
Whether working from home or quickly checking in, HomeOfficeIQ® is a great colleague.
CommandIQ Smarthome
Frequently Asked Questions
Transform and manage your home with the ultimate Wi-Fi experience from Tipmont.
Available from Apple’s App Store and Android’s Google Play, CommandIQ® is the main app for managing your Tipmont fiber Wi-Fi network and connected devices. In the CommandIQ® app, you can view all connected devices, manage user profiles, run speed tests, create guest Wi-Fi networks, manage Wi-Fi passwords and more.
ProtectIQ® is a home network cybersecurity protection built into the CommandIQ® app. Using ProtectIQ®, you can safeguard your home network from online threats like phishing attempts, malware and ransomware, and other malicious activities. ProtectIQ® blocks threats before they reach devices — even devices without their own security software — and offers weekly / monthly summaries of what it has blocked.
HomeOfficeIQ® is a Wi-Fi performance optimization tool built into the CommandIQ® app and designed specifically for work-from-home and remote professionals. Using HomeOfficeIQ®, you can prioritize Wi-Fi performance for work-related devices and applications, enhance your use of video conferencing, collaboration tools and VPN connections, and connect to a cellphone / work-provided hotspot in the event of service interruption.
ExperienceIQ® is an advanced home network control and parental usage / management tool built into the CommandIQ® app. Using ExperienceIQ®, you can protect young users from harmful content and specific apps, keep screen time in check, enable Safe Search and YouTube restrictions, and more.
Search for the CommandIQ® app on Apple’s App Store and Android’s Google Play
No. These features are free added benefits for those who have the Surf & Stream or Work & Play service packages for Tipmont fiber.
These features are available for those who have the Surf & Stream or Work & Play service packages for Tipmont fiber.
Yes. Log into SmartHub, Call us at 800-726-3953 between 8a and 4p Monday-Friday or email memberservice@tipmont.com.
No. These features are optional. It’s at your discretion to download the CommandIQ® app and enable CommandIQ®, ProtectIQ®, HomeOfficeIQ®, ExperienceIQ® or MyPrioritiesIQ®.
