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Some Relationships are meant to end

Contract Buyout

Stuck in a contract, but looking to break up with your current provider? Don’t worry, we’ll buy out your contract up to $250 when you switch to Tipmont fiber internet!

Breaking up has never been so easy! Simply complete the following steps to receive your bill credit.

Break it off

Steps to Receive Credit

Order and install Tipmont fiber internet service.

 

Get the final bill from your previous provider. Final bill must show the Early Termination Fee (ETF).

Complete the Contract Buyout Form below and submit, along with a copy of the final bill from your previous provider showing the Early Termination Fee (ETF).

Get out of your contract

Request A Contract Buyout

 

Contract Buyout

Frequently Asked Questions

To qualify for  Tipmont’s contract buyout program, customers must order and install  Tipmont residential internet service. To receive credit reimbursement, customer must be in good standing. Customer must submit the Tipmont contract buyout form along with a copy of the final bill from the previous with early termination fees clearly marked. Upon receipt of the forms and verification of eligibility, a bill credit will be issued on the next occurring statement. The service address and customer name on the previous provider’s statement must match the service address and customer name shown on the Tipmont account. The bill credit amount will be determined by the early termination fee on the final invoice from the previous provider, not to exceed $250. Tipmont does not “reimburse” any additional taxes, service fees, return equipment fees, or other charges. Contract buyout forms must be received by Tipmont within 60 days of installation of Tipmont residential internet service. Customer must install and retain Tipmont internet account through the redemption process. Credit has no cash value and is non-transferable. No refunds will be given for credit amounts. Offer limited to one contract buyout per household. Offer not available in all areas.

Once you submit the contract buyout form and required ETF documentation, your information will be verified, which may take up to seven business days. Following approval, your bill credit will appear on the next occurring statement.

No. The Tipmont contract buyout program will only provide reimbursement in the form of a bill credit for Early Termination Fees.

The contract buyout program is applicable to any Early Termination Fees paid on or after September 1, 2020 in qualified areas in accordance with any applicable terms and conditions.

ETF charges may be on the bill before your final statement or on a bill that arrives after your final statement for your services. If you do not see those charges on your bill, please ask your provider to supply appropriate documentation.

Unfortunately, we can only “reimburse” Early Termination Fees. We will not “reimburse” final charges upon cancelling your previous provider’s service.

The Tipmont contract buyout program covers your Early Termination Fees up to $250. Early Termination Fees over $250 will not be covered.

Tipmont only reimburses the Early Termination Fee. Tipmont does not reimburse any other type of fee or charge, including, but not limited to additional taxes, service fees, equipment return fees, internet subscription charges, or tv service charges.

The program covers termination fees for internet service only.

No. Customers are only eligible to receive one contract buyout redemption during the life of the account.

We are so confident you’ll love our service; we’ll believe you’ll want to stay. The only time requirement we have is that you must install and maintain your internet account through the redemption process:

  • From – When the customer sends in the required documentation
  • To – When the customer receives their bill credit

Please note that the bill credit reimbursement has no cash value and is non-transferable. No refunds will be given for credit amounts associated with contract buyout program.

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