SmartHub briefly unavailable at 4:30 p.m.

UPDATED: 02/10/2025

SmartHub will be briefly unavailable due to maintenance at 4:30 p.m. Monday, Feb. 10. We anticipate the service will be available again after several minutes.

predictable monthly payments

Budget Billing

Know and plan your monthly energy payment with Tipmont’s budget billing program.

When you enroll in budget billing, your monthly bill is the average of your last 12 months of Tipmont payment amounts. It is a free service for qualifying business and residential members.

Enroll anytime in SmartHub

How to Enroll

  1. Launch the SmartHub app and log in.
  2. Open the menu at the upper left and tap Bill & Pay. Then select Budget Billing.
  3. If your account is eligible for budget billing, tap the button labeled Enroll.
  4. Read the Variable Budget Billing description and tap the button labeled Enroll.
  5. Review your current balance due and your Estimated First Payment and tap the button labeled Continue.
  6. Your account will now be enrolled in the budget billing program that you chose.
  1. Login at tipmont.smarthub.coop.
  2. Click on Bill and Pay and then select Budget Billing.
  3. If your account is eligible for budget billing, click the green button labeled “Enroll.”
  4. Read the Variable Budget Billing description and click the green button labeled “Continue.” 
  5. Your account will now be enrolled in the budget billing program that you chose. 

About Budget Billing

Your payment changes only slightly each month

Think of this like your lunch money changing a little bit each month based on what you’ve eaten over the past year.

  • Tipmont looks at what you used for the past 12 months and finds the average.
  • Each new month, we look again at your newest 12 months (the last year) and average it again.
  • So, your payment amount can go up or down a little each month.

Last year, you used more electricity in the winter and less in the summer. When it’s cold again this year, your payment may be a little higher, because the average adjusts.

It’s like a bill that keeps changing a bit, trying to stay close to what you actually use.

Variable budget billing adjusts the amount you pay each month using the average of the previous 12 months of electric use.

Your bill will fluctuate slightly each month but typically no more than $10 or $20. This helps you have a more consistent monthly bill and avoid large spikes during high usage times in the summer and winter.

Budget billing enrollment is available in SmartHub.

Budget Billing

Frequently Asked Questions

When you sign up for budget billing, the amount you pay each month is the average of your previous 12 months.

It gives you more predictable bills by avoiding spikes caused by seasonal changes in how much energy you use.

Variable budget billing means your budget payment (or average) is recalculated each month. This way you won’t have a traditional catch-up month. Typically, the average may fluctuate $10 to $20, but you will always know “about” how much your bill will be.

Yes. Please call our office at 800-726-3953 to make this payment arrangement. Our office ours are 8 a.m. to 4:30 p.m., Monday-Friday.

You can also sign up for AutoPay in SmartHub. AutoPay pays your bill automatically from your bank account or charges it to your debit or credit card.

In order to participate in the budget billing program, payment must be received by the due date. If your payment is not posted before your next bill is calculated, you will be charged a penalty and be removed from the budget billing program. This may also place your account up for disconnection.

To avoid missing payments, sign up for AutoPay in SmartHub. Have your bill paid automatically from your bank account or charged to your debit card.

If you are removed from the budget billing program because of a missed payment, you will need to pay your balance in full before you can re-enroll in budget billing. Please contact our member service team at 800-726-3953 and press 3 to speak with a member service representative. Our office hours are 8 a.m. to 4:30 p.m., Monday-Friday.

Yes. A member may request to stop budget billing at any time. Any carryover credit or balance is applied to the next bill. Members may also request to be issued a refund for their carryover credit.

Yes, your bill statement will look the same. The budget amount will be listed in the blue circle at the top of the bill.

An icon of two hands with a lightning bolt between them.

Disconnection protocols

From December 1 to March 15, Tipmont will not disconnect your service if you are receiving or have applied for home energy assistance. 

In the summer months: If the forecasted National Weather Service heat index at your service address will meet or exceed 95°F within the next 48 hours — and you are receiving or have applied for home energy assistance — Tipmont will delay disconnection until the forecasted heat index drops below 95°F.