Chat outage
UPDATED: 03/09/2026

Our online chat is currently down. The issue will be fixed after business hours to avoid disrupting phone service. If you need immediate assistance, please call us at 800-726-3953 or email us. We apologize for the inconvenience and appreciate your patience.

SmartHub briefly unavailable at 4:30 p.m.

UPDATED: 02/10/2025

SmartHub will be briefly unavailable due to maintenance at 4:30 p.m. Monday, Feb. 10. We anticipate the service will be available again after several minutes.

Save energy

Energy Efficiency Rebates

updated January 2026

Tipmont’s efficiency rebates program is temporarily suspended.

Please read below for further information. 

Please contact us with any additional questions.

Building a more effective rebate program

Electric utilities offer rebate programs to incentivize members to improve their energy efficiency. Using less energy helps lower the cost of meeting demand and avoids new infrastructure costs while supporting grid reliability and power quality.

On June 1, 2025, Tipmont exited its membership with Wabash Valley Power Alliance (WVPA), our longtime power supplier. As such, Tipmont is now a WVPA customer, purchasing power supply from WVPA in quantities that annually decrease to zero in 2032.

This decision was made so we could bring our largest cost — wholesale power supply — under our control and use the open energy market to purchase wholesale power at the best possible ratewhile avoiding unnecessary and unplanned costs that we incurred as a WVPA member.

Included in Tipmont’s WVPA membership was WVPA’s PowerMoves program. Over the last several years, Tipmont member participation in PowerMoves was very low. 

Tipmont’s exit from WVPA offers the opportunity to build a long-term rebate program that best matches the needs of our membership. Our staff is working hard to gather your feedback and build a program that benefits our entire cooperative. 

Please contact us to share your thoughts or ask questions.